Terms and conditions

  • BOOKING:
    We will hold a provisional booking for four working days. Please send your completed booking form and deposit promptly.
    On receipt of your signed booking form and deposits, or the full amount if applicable. We will, send a letter of receipt and confirmation. The balance owed must be paid at least 8 weeks before the departure date. NO REMINDER will be issued and if the balance is not received, we reserve the right to cancel your booking and retain the deposit. This would be used towards the cancellation costs and to protect us against the risk that the weeks booked cannot be resold.
  • DEPOSIT:
    Deposit payable: Villa / apartment 20% of total rental fee.
  • CANCELLATION OF VILLA/APARTMENT. If you wish to cancel after your booking has been confirmed, you must notify us in writing. Date of cancellation will be accepted as the date of the post mark. The cancellation charges will be as follows:
WRITTEN NOTICE RECEIVED PRIOR TO DEPARTURE DATE
CANCELLATION CHARGES ARE A PERCENTAGE OF TOTAL RENTAL.
  • More than 56 days
  • 28 - 56 days
  • 14 - 27 days
  • 01 - 13 day
  • Deposit is forfeit
  • 50% is forfeit
  • 75% is forfeit
  • 100% is forfeit
  • Should there be any change or alteration in a rental booking, as dictated by a villa/apartment owner, we will endeavour to make available a property of the same size and facilities, or return the booking fee.
  • CANCELLATION OF THE FLIGHT. We are property management agents and as such cannot be held responsible with regard to the flight booked or for any alteration or cancellation either by yourselves or on the part of the Fight Agent or Airline. The flight remains the responsibility of the Flight Agent or Airline. Any delay, alteration or cancellation of the flight will be subject to conditions laid down by the Flight Agent and/or Airline involved. Any alteration will not entitle you to cancel the holiday rental booking, but please be advised that any alteration or cancellation in excess of the maximum period specified by the Flight Agent and/or the Airline should be covered by compensation as laid down within the conditions governing the sale and acceptance of the flight tickets. Please read the conditions of sale carefully.
  • WE STRONGLY ADVISE YOU TO PURCHASE THE APPROPRIATE HOLIDAY INSURANCE
  • BREAKDOWNS AND COMPLAINTS. Should a problem arise during your holiday please inform our representative immediately and we will endeavour to put matters right: as soon as possible. No responsibility can be accepted for the breakdown in supply of the public services including electricity and water.
  • GOOD NEIGHBOURS. Your party must observe the RULES of the community relating to any accommodation provide. Accommodation provided may be used only for the accommodation of the persons stipulated on the booking form, unless agreed prior to departure. Subletting or assignment is not permitted.
  • OUR RESPONSIBILITIES. Neither we nor the owners of any accommodation provided shall be under any liability for any injury, death, inconvenience, damage, loss, accident, delay or additional expense howsoever caused, occasioned to or incurred by any of your party or any other person due to circumstances beyond their control and in absence of negligence by the Owners or Menorca Sun-Fornells as the Agents.
  • YOUR RESPONSIBILITIES. Please remember that the property you are renting is a privately owned home. With your booking you take responsibility if there should be any damage or breakage with regards to this property and its contents, caused by you or any member of your party. We will be obliged if you will advise our local office of any such problem immediately so that it may be rectified. Any such claims (including legal costs) made against us must be borne by the client.
  • URBAN RENTALS according to Spanish law of 'Arrendamientas Urbanos'.
 

Contact Menorca: Mur Gisbert, property administrator.
S'Arravaleta nº.33 -07702 - Mahón - Menorca.
Tels. 00 34 971 362991 - 34 971 363571 Fax. 00 34 971 369814
Email: info@murgisbert.com